Delivery Time & Shipping Costs
Delivery Time
Packages within the Netherlands are delivered within 1-2 business days after payment. For Belgium, Germany, and France, the delivery time is 2-3 business days after payment. For other European countries, the delivery time is 4-5 business days after payment. We do not ship products outside of Europe. Your order will be shipped once we have received payment, and you will receive an email when your order is dispatched. All our shipments are handled by PostNL.
Shipping Costs:
Netherlands, Belgium, and Luxembourg
Orders of €60 or more: Free shipping
Orders under €60: €7.50
Germany
Orders of €75 or more: Free shipping
Orders under €75: €8.75
France & Austria
Orders of €80 or more: Free shipping
Orders under €80: €9.95
Order Status
After placing your order, we will keep you updated on the status via email. You will receive an email when:
- You place the order (order confirmation)
- The payment is received (payment confirmation)
- The order is shipped (shipping confirmation)
Please check your spam or junk mail folder, as these emails might end up there. You will receive an email notification each time the status of your order changes.
Order Packaging (Envelope or Package)
Your order will be shipped in either an envelope or a package, depending on the weight and size of the products.
Order Processing
Your order is processed once the payment is received. If you pay immediately, your order will be forwarded directly to our warehouse. If you choose to pay by bank transfer, the order will be processed once the payment is confirmed. We check bank payments twice daily, until 16:00. Orders are processed by our warehouse during the following times:
Envelope Package: Monday to Saturday from 09:00 to 19:00.
After processing your order, you will receive an automated email, which may end up in your spam folder.